Chat agents are there to help customers with an online order or any type of questions either by helping them right there as live support or through email support. A person that would work well in this position is one that has great communication and customer service skills, but mainly prefers to assist customers mostly online instead of on the phone. This is one of the most sought out work from home job in term of non-phone work.
Companies That Hire Online Chat Agents
Listed below are some companies that hire chat agents to work from home. Requirement for working with these companies may include a decent typing speed, usually around 30 wpm or higher, professionalism, quick responses and great grammar, spelling and communication skills.
Text2Rep - Chat agents will focus on sales and assisting customers on what type of product would best benefit them for their needs. Agents would respond to inbound chat inquiries they will receive from customers. Pay: $9-$14/hr.
MyLivePro - Live chat agents are able to work part time and full training is provided. The company occasionally hires for this position.
Needle - Chat agents or "Needlers" will assist customers to find the right product that will fit their needs. Chat agents will provide their advice on products through online chat. Pay: $10/hr.
Arise - Chat agents are independent contractors with flexible scheduling. As a chat agent, there will be registration and other fees involved as this is geared more to a business opportunity. Pay: $9-$19/hr.
Apple - iTunes Chat Advisors are occasionally hired when there are positions available. Type "chat" in the keywords box on the jobs page for current positions.
Weebly - Email customer support is a position that is hired on occasion. Knowledge of building websites is a must. Under their careers page, the position will be listed as "remote customer service".
Uber - Work from home email support agents are occasionally hired. Provides great benefits for their agents.
SiteStaff - Offers flexible pay and great pay for their chat hosts.
Freelancer websites such as oDesk and Elance are sources that may list chat based online work also. Some companies may hired contractors through these websites, so it's a good idea to check those as well.