1-800-Flowers is hiring for Seasonal Customer Service and Sales for the upcoming holidays. Consultants hired for the season will be supporting one of the following brands: 1-800 Flowers, The Popcorn Factory, Cheryl's Cookies, Fannie May Chocolates, or Harry and David.

Consultants will be trained as full-time for one week and then continue to work as part time from their home. Before and during Christmas, all consultants will be moved to full-time to accommodate during the busy holiday. Consultants will also be paid during training.

*This position is only available in the United States (48 contiguous).*

Responsibilities:

• Provide customers with exceptional service by following very specific policies and procedures
• Assist customers in selecting products and gifts as well as offering add-ons and upselling
• Process orders using the internal computer tools and applications
• Verify and validate all information provided by the customer prior to order submission
• Communicate effectively with customers and act as an advocate on the customers behalf to uphold the company’s Product Guarantee Policy
• Accurately document all actions taken when working within a customer account
• Process order cancellations and adjustments in a timely and accurate manner
• Professionally respond to incoming and outgoing messages on behalf of 1800Flowers.com
• Consistently achieve key performance indicators (KPI) and performance standards as defined by management
• Adhere to coaching and development opportunities provided by managers
• Participate in ongoing coaching and training sessions to ensure your success in the position

Qualifications:

• Successful candidates will meet the following:
• Own a PC with a reliable high-speed internet connection
• Ability to type 20-25 words per minute
• Prior contact center experience (strongly preferred)
• Previous work at home experience (preferred)
• Must be 18 years of age or older and have a High School diploma or GED
• Strong written and verbal communication skills; fundamental math skills
• Strong knowledge and understanding of the sales process
• Motivation and dependability
• Available to work extended shifts during peak holiday weeks

Application Process

To apply for this position, you must fill out an online form through CloudSource.

Vicky Virtual is a virtual assistant company that hires those to help clients with phone calls, schedule meetings, online booking and anything else that an assistant needs to do.

What it takes to become a Virtual Receptionist

• Be warm, friendly, and professional on every call
• Using active listening skills
• Promptly answer incoming calls
• Focusing on what you can do (as opposed to what you can’t) and seeking creative ways to offer assistance
• Communicate clearly, and converse with individuals both verbally and in writing regarding the exchange of accurate, detailed information, including the ability to read and comprehend client call information with special instructions

Requirements as a Virtual Receptionist

• Live in the U.S.
• Fast, reliable computer
• Stable, high-speed internet connection
• Quiet work environment during business hours
• Able to quickly learn how to use multiple types of software, email, and live chat computer programs
• Upbeat, caring, cheerful, empathetic, customer-focused attitude
• Phone-based support or customer service experience a bonus
• A sense of humor

Compensation for this position is $10 an hour.

If this sounds of interest to you, then you can complete and application at Vicky Virtual.

If you are the type of person that loves to help other people with technical issues with their computers or other technology, working with Asurion would be a great work at home job for you. As an Asurion Technical Customer Service Associate, you will be using your advanced technical knowledge to assist customers with their frustrations of their equipment issues and providing solutions so that the customer can get up and running again. Asurion is looking for those that can provide world-class customer service and is able to build trust with customers.

Little Background Information

Asurion has been around since 1994, currently running 49 offices worldwide with about 15,000 employees to help serve its 280 million consumers. The company is based in Nashville, Tennessee providing device protection and support services.

Is customer service the only work at home position at Asurion?

Currently, yes. The Technical Customer Service position is for inbound customer service so customer will be calling in for your assistant with anything from technology to insurance claims that Asurion provides for them. As a customer service associate, you will be on an employee basis with the company and you will receive benefits.

What is the pay and benefits?

As an Asurion employee, you will be paid on an hourly basis at the starting amount of $9 an hour. However, the pay can be increased to $12 an hour as you progress and you are even able to receive overtime, bonuses, shift differentials and other incentives. There is also six weeks of paid training. The benefits that will be available to you include:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401K Plan
• Life Insurance
• Employee Assistance

Scheduling

You will be working by a set schedule and evenings, weekends and holidays are required. Similar to working within a call center, you will be giving short breaks and a lunch period. When you are hired, you will be able to discuss the exact scheduling.

What are the requirements to work for Asurion?

• High school diploma or GED
• Pass background check and drug screening as well as subsequent background check on annual basis
• 1+ years of customer service experience
• Flexibility to work all shifts as required
• Strong verbal and communication skills

Are there any technical requirements?

Since you will be working from your own computer and home office, you will need equipment that is up-to-date. Some of the technical requirements that you will need include:

• Computer with the following requirements: Windows Vista or greater, 1 GHz Processor or greater, minimum 3 GB RAM, Internet Explorer, Virus Protection Software, Minimum 1 GB of available hard drive space
• High Speed DSL or Cable Modem Internet Service (Speed should be at least 6.0 MB/s download and 786 KB/s upload)
• Basic Residential Telephone Service - Analog or Digital (VOIP is not permitted)
• Corded headset with a noise-cancelling microphone

How to apply

You are able to start the application process by applying through Asurion's career page. Job opportunities will be listed by state. You can search by location, category or job group.

Are you currently working or have you worked with Asurion from home? If so, what are your thoughts and experience with the company?

Louisiana residents can work from home with the company Active Network. The company is hiring for the position of Hunting and Fishing License Sales and Harvest Agent. This is a seasonal, part-time opportunity that will begin September 2015. As an Active Network agent, you will be paid $8.00 an hour and will be provided a W2. Outbound calling, sales/commission are not a requirement.

Job duties include:

• Accessing company programs using company provided equipment which includes a hard drive Thin Client unit and headset in order to meet customer requests.
• Assist our customers over the phone with their hunting and fishing licensing requests and harvest reporting, answer questions, and trouble shoot.
• Communicate effectively using scripted material, policy, guidelines and procedures.
• Query information within the company data bases in order to support customers using our products and services.
• Maintain productivity goals and quality assurance standards.
• Adhere to our formal attendance expectations and overall company policies and procedures.
• Attend all mandated virtual training sessions, including ongoing training and development plans. Other projects and duties as assigned.

Basic requirements:

• Excellent communication and customer service skills, the ability to communicate remotely by phone, email and instant messaging (IM).
• Solid computer skills including internet knowledge (such as basic searching and queries), IM, email, some basic technical terminology
• Must be organized and self-motivated
• Minimum typing speed of 20 to 30 wpm
• Be able to provide a minimum of 25-30 hours of schedule availability, including weekend availability.
• Be a resident of Louisiana

What you will need to work from home?

• A quiet work environment that provides the following:
• You will need a standard POTS/Analog phone landline ONLY. We are unable to accept any cable, digital, satellite, or VoIP providers.
• High Speed internet connection, be able to be connected directly to the vendor’s modem by Ethernet cable (NO wireless).
• Modem and phone line need to be accessible from your intended work station.
• Have a desk top monitor (NO all-in-one, tablets, laptops or TV’s as monitors)

Visit original posting to apply for this position.

Most people are using their cells phones as their main home phone, however, when it comes to work at home jobs, having a land line is usually a requirement. Don't despair though because there are some companies that do not require a land line to work with them. What is listed below is a compiled list of those companies and some basic details.

Next Wave @ Home - use their software to make the calls

American Support - You use a softphone/USB headset for calls. However, their website requirements still state that you need a land line, but someone who works for them posted here that they've updated their software so you don't need a land line.

OnPoint Advocacy - use their software to make the calls

InteliChek - any kind of phone is OK to use

Acanac - Voip is allowed for the phone support position

Pierce-Eislen - any kind of phone is OK to use

Virtual Office VA Staffing - You can use a land line, cell phone or Google Voice if the call quality is good

ParaMeds - Skype or Google Voice is fine.

Convergys - Some of their workers say a land line is not needed to do the work.

Maritz Research - This company prefers a land line, but they do have some people using Voip or cell phones with good connections. No Magic Jack though.

TelCare Retention Services - They provide a Voip service for you or Skype (this company requires that you train in FL from what I've read)

NexRep - All calls are routed through the computer, no land line needed

Perception Strategies - You can use any kind of phone, even a cell phone, to place the calls

Cloud10 - Voip is used

TeleNetwork - No land line needed, they install a soft phone on your computer.

TeleTech - You can use a land line or Voip through this company but the Voip cannot be connected to the Internet 

XACT Telesolutions - They use a Voip software for calls, no land line needed

Lifebushido - Can use land line, cell, or Voip as long as call quality is good. 

Sitel - I was told by a reader that Sitel no longer requires a land line for their projects.

SupportSpace - Tech support phone/chat job. You can use either Skype or a land line.

Sutherland Global Services uses a phone program downloaded onto your PC and a headset.

People Calling People uses a corporate Skype account and a headset. (This one isn't hiring right now but you can apply & be put on the list for when they are.)

GoodCall - Sales position. In-browser calls with no phone needed.

Generation Sales Group - Cold calling. Pays $12 an hour and you must commit to 20 hours per week. Calls are routed through your computer to a USB headset.

Support.com - Tech support work. Calls are routed through USB headset. 

Marketlink - Per Marketlink, they do not require a land line phone.

Windy City Call Center - If hired, you will need to download software that allows you to make calls through your computer. Only hiring in CO, IL, IN, and GA.

ABC Financial - Hires people to take inbound calls, handling health and gym club membership accounts. They supply all equipment. No land line required, just high speed internet.

You know Apple is passionate about creating the world's most innovative products. We are just as passionate about assisting the people who use them. So as an At-Home Advisor (AHA) for the AppleCare Program, when customers call in with questions, you won't just provide answers--you'll provide an experience. You'll focus on the small details and be able to impress, engage, and inspire. And, you will do all this from the comfort of your home.

We currently have part time and full time opportunities.

• A position you'll love:
• Helping to delight each and every one of our customers
• Realizing that troubleshooting can be rewarding and fun
• Exercising multitasking skills as you manage multiple systems and applications
• Giving people yet another positive Apple experience
• Saving a bundle on gas by working from home

A candidate we'll love:

• You have some customer service experience, or just like to help people
• You have a quiet workspace with a desk, a chair, and a door
• You have, or are willing to get, a dedicated phone line
• You have, or are willing to get, internet service meeting minimum system requirements
• You don't need a manager or co-workers around to get motivated
• You can navigate a computer running Windows and/or Mac and are able to fix problems that arise
• You have a passion to learn and develop continually
• You are good at solving problems and helping others find answers

The ideal opportunity to use what you know:
A job in AppleCare is an opportunity for you to use your knowledge, your experience and your passion. With your technical know-how, you will continually provide meaningful service to enrich our customer experience.

Desired Qualifications:

• Previous experience in high tech customer service
• Flexibility to work varied shifts, on a 7-day schedule (including nights and weekends)
• Ability to work 20 hours per week - with the possibility to flex up or down hours depending upon business needs.
• Analyze and resolve a wide variety of complex technical customer issues
• Aptitude for technical ability
• Proven trouble-shooting expertise
• Exceptional written and verbal communication
• Leadership capability in an area of technical specialties
• Superior time management and prioritization skills
• Mac and Mac OS experience strongly preferred
• Must live within 100 miles of this req posting location

Workspace Requirements: (if not currently present, will acquire)

• A private workspace in your house, where ambient noise can be minimized during work hours.
• A workspace with a desk and ergonomic chair, that allows proper installation of your technical equipment
• A phone line that can be dedicated to contact center calls
• Internet service meeting minimum system requirements

For additional information or to apply for this position, please Click Here.

Are you qualified to be a GoodStarter yet?

• Do you have work experience dealing with the public in english or spanish?
• Do you consider yourself a good listener?
• Do you have access to a computer with internet access and a standard phone line in a closed home office?
• Are you available to work from home at least 10 hours per week?
• Do you like to help people?

If you answered YES to all of these questions then please send us your name, email address, and any relevant experience you have. We'll send you an email with instructions on the next steps.

Click here for the application.

Description
Become a member of one of the world’s most respected service brands and enter a world of opportunity! If you are passionate about customer service and interested in working for a world-class leader, we invite you to apply today for our home base service opportunity.

As a Home Base Customer Care Professional, you own all aspects of the customer relationship. Amex Customer Care Professionals serve as the face of our brand by delivering extraordinary customer care through relationship building.

In this opportunity, you will ensure extraordinary customer service by promptly and accurately responding to phone calls from existing customers, making it easy for them to do business with us, recognizing their value to us and solving their issues. As a Home Base Customer Care Professional, you add incremental value on each and every interaction with a stated outcome of exceptional feedback from our customers and increased customer loyalty. You will be responsible for evaluating and analyzing account information and recommending tailored solutions to the Cardmember, reinforcing benefits including cross selling relevant products and services.

At Amex, we invest in you! Recognized as one of the “world’s most admired companies,” You can earn an average of $16.57 per hour or more based upon prior work experience and performance on the job as an Amex Home Base Customer Care Professional(CCP). Our top performers can earn over $20 per hour!!

Our employees enjoy flexibility, a generous benefits package, retirement programs, along with comprehensive medical, dental and vision plans. Additionally, our career path planning and continuing education will help you achieve your professional goals.

As a Home Base Service, Customer Care Professional you are provided with a unique and rewarding experience.
-Paid training in the comfort of your home (100% attendance required)
-Did you know the average American commutes 46 minutes each way to his/her job; spends well over $3.00 for a gallon of gas
-Spends over $300 annually for wear and tear on a vehicle
-Spends a minimum of $5-9 a day for meals
-Spends over $500 a year for work/office attire

Responsibilities include, but are not limited to:
- Deliver extraordinary customer care by responding to questions concerning customer accounts
- Exceed customer expectations by delivering solutions based on products and services tailored to Amex cardmembers
- Grow and nurture customer relationships on each and every call that result in measurable cardmember value
- Work independently in a home base environment while providing the highest level of customer service to Amex customers
- Document necessary account information
- Maintain acceptable performance standards, including effectiveness, efficiency and quality

Locations we are hiring in:
- Alabama
- Arkansas
- Arizona
- Colorado
- Connecticut
- Florida
- Georgia
- Idaho
- Illinois
- Indiana
- Iowa
- Kansas
- Kentucky
- Louisiana
- Maryland
- Michigan
- Minnesota
- Missouri
- Nebraska
- Nevada
- New Jersey
- New York
- North Carolina
- Oklahoma
- Oregon
- Pennsylvania
- South Carolina
- South Dakota
- Tennessee
- Texas
- Utah
- Virginia
- Washington
- Wisconsin
- Wyoming

American Express is an equal opportunity employer.
Requirements:
- Passion for serving customers with proactive solutions that grow relationships
- Proven exceptional listening and relationship building skills
- Effective and accurate decision-making skills
- Strong verbal communication skills including active listening
- Proficiency in keyboarding and navigating a windows environment
- Effective PC troubleshooting skills
- 4 year college degree or 4 years customer service experience
- Sound understanding of credit cards practices/terms

Preferred Qualifications:
- Successful experience in financial, insurance, banking or hospitality service industry is strongly preferred with a passion for building customer loyalty
- Demonstrated successful sales experience that is focused on the customer
- Experience preferred in providing service through a specific channel such as phone, email ,chat or previous work at home agent experience

Schedule Requirements:
- Schedules will be fixed and 40 hours weekly.
- Time off will be available/approved based on current call volume demands.

Additional System Requirements HBS customer care professionals are responsible for obtaining and having systems in place prior to start deadline:
- High Speed Internet with at least 10 Mbps download and 1 Mbps upload speeds: DSL or Cable (no wireless or satellite ISPs allowed)
- Dedicated and separate analog landline phone (no VOIP- voice over internet protocol) for training and production calls. (e.g. Magic Jack, Vonage, etc.)

Job: Operations
Primary Location: United States
Schedule: Full-time

Visit this link to apply for the position.

If you are a team player, hard-working, enthusiastic, and have a good attitude, then a career as an E-Center Sales & Reservations representative is for you. For many people, work at home is an ideal situation and for some, it might be their only practical option.

* As a remote (work from home) team member you will receive incoming calls from customers calling specific U-Haul moving centers across the U.S. and Canada or from customer calling the U-Haul Company's toll free number: 1-800-GO-UHAUL.
* You will have the comfort of working from your own home and with your own familiar equipment.
* You will answer general product/rental inquiries and secure and/or schedule reservations for U-Haul trucks, trailers, towing devices and storage rooms.
* You will maintain close working relationships with U-Haul staff and personnel while also assisting customers with their moving and storage needs.

Qualifications:

* Must be highly PC literate
* Ability to download software is required
* Applicants must have good verbal skills
* Fluent in the use of Instant Message
* Ability to type 25 words per minute is essential
* General knowledge of United States geography is required
* Your workstation must be in a private, quiet area away from others in your residence and background noise.
* Highly motivated and dependable
* Prior call center experience is preferred


Skills/ Requirements
This is a work from home (WFH) position, when you telecommute from home you must have:

* Your own computer with Windows XP, Vista, or Windows 7 operating system (not compatible with MAC operating systems)
* A reliable cable or DSL broadband internet connection and you must purchase your own USB headset
* You must be able to download software, a VOIP (Voice over Internet Protocol) phone system is used, and a landline or cell phone is NOT needed for this position.
* Broadband or High Speed Internet is required. (A wired connection is required.) Air card, satellite or other non-wired ISP connections are not allowed
* Minimum up load and down load speed: 1Mbps or greater. To run a speed test navigate to http://www.speedtest.net/ and click on "Begin Test".

Education/Training:
Paid training.

Hours: Must be available at least 32 plus hours a week including weekends. This positions offers a lot of hours for a part time job. 

Compensation: Base and bonus pay structure average wage $14-$15 per hour

You MUST apply at uhauljobs.com to be considered for employment. Hiring Organization: uhauljobs.com

You know Apple is passionate about creating the world's most innovative products. We are just as passionate about assisting the people who use them. So as an At-Home Advisor (AHA) for the AppleCare Program, when customers call in with questions, you won't just provide answers--you'll provide an experience. You'll focus on the small details and be able to impress, engage, and inspire. And, you will do all this from the comfort of your home.

A position you'll love:
• Helping to delight each and every one of our customers
• Realizing that troubleshooting can be rewarding and fun
• Exercising multitasking skills as you manage multiple systems and applications
• Giving people yet another positive Apple experience
• Saving a bundle on gas by working from home

A candidate we'll love:
• You have some customer service experience, or just like to help people
• You have a quiet workspace with a desk, a chair, and a door
• You have, or are willing to get, a dedicated analog phone line
• You have, or are willing to get, internet service meeting minimum system requirements
• You don't need a manager or co-workers around to get motivated
• You can navigate a computer running Windows and/or Mac and are able to fix problems that arise
• You have a passion to learn and develop continually
• You are good at solving problems and helping others find answers

The ideal opportunity to use what you know:
A job in AppleCare is an opportunity for you to use your knowledge, your experience and your passion. With your technical know-how, you will continually provide meaningful service to enrich our customer experience.

Desired Qualifications:
•Previous experience in high tech customer service
•Flexibility to work varied shift on a 7-day schedule (including nights and weekends)
•Analyze and resolve a wide variety of complex technical customer issues
•Aptitude for technical ability
•Proven trouble-shooting expertise
•Exceptional written and verbal communication
•Leadership capability in an area of technical specialties
•Superior time management and prioritization skills
•Mac and Mac OS experience strongly preferred

Workspace Requirements: (if not currently present, will acquire)
• A private workspace in your house, where ambient noise can be minimized during work hours.
• A workspace with a desk and ergonomic chair, that allows proper installation of your technical equipment
• An analog phone line that can be dedicated to contact center calls (monthly allowance provided by Apple)
• Internet service meeting minimum system requirements (monthly allowance provided by Apple)

For additional information or to apply for this position, please Click Here.

• Location: Oklahoma City
• Compensation: TBD
• Telecommuting is ok.
• Principals only. Recruiters, please don't contact this job poster.
• Please, no phone calls about this job!
• Please do not contact job poster about other services, products or commercial interests.

http://oklahomacity.craigslist.org/tch/2654899140.html

NEW is hiring Home-Based Customer Care Representatives (CCRs) to take inbound customer service and support calls. As a Home-Based CCR, you help customers from the comforts of your home—answering their questions, troubleshooting problems with their product and arranging service or replacement as needed. It’s a fulfilling job that gives you a variety of schedules, hourly pay and the opportunity to work from home.

Be Part of Our Virtual Team 

NEW’s Home-Based CCRs span across the country. Through a variety of technologies and a supportive management team, we bring together our diverse group of employees to create a “virtual” team environment similar to our brick and mortar sites. We have virtual chat rooms that allow CCRs to access support, 24/7, should they need assistance. It provides a forum for supervisors and CCRs to communicate about issues and training opportunities.

Check out one of our Virtual Job Fairs!

Our next 2 Fairs will be:
Thursday, June 9th, 2011
11:00am EST

Wednesday, June 22nd, 2011 11:00am EST

Click here for more information on how to apply

Home Based Call Center Agent - perfect for stay at home mom, retiree, or any one looking for a flexible and reliable job.

Well established call center looking for outstanding Customer Service and Sales Representatives for entry level position - PART TIME -- WILL TRAIN. Make telephone calls for a variety of clients from universities to newspapers all from the comfort of your home office. Candidates must be goal oriented self-starters who are seeking a challenging and rewarding career. Ongoing coaching and support are provided.

Duties and Responsibilities: You will be working from your home computer conducting telephone sales and customer service calls. You must be able to maintain a high level of professionalism and meet goals set forth by the Company. Candidates must also enjoy talking with people, be willing to develop new skills, and be a team player.

Pay starts at $8-$10/ hour plus the opportunity for performance bonuses.

Please visit us online for more information and to apply:

http://call-center-x.com/careers

We are currently only hiring in the following states:CA, CO, Fl, GA, KY, MI, MO, NE, NV, NM, NC, OH, TX.

Ask Mars Venus is hiring telephone coaches to add to our team of dating and relationship specialists. Telephone coaches help callers from all over the world who are seeking support and advice about their love lives.
To qualify for this position, candidates must:

• Be flexible, compassionate, extroverted, naturally open-minded, non-judgmental, enjoy talking on the phone, love to help people, and be comfortable discussing a callers sensitive personal issues even if they may not agree with your personal or religious beliefs.
• Have a PC with Windows XP or higher.
• Have high speed Internet access.
• Have a private telephone landline located in a quiet place without distractions.
• Live anywhere in the continental United States.
• Have a good speaking voice – this is absolutely mandatory.
• Be available for 20 scheduled hours per week with at least 10 of those hours occurring on weekends. 

For more information and how to apply Click Here

Arizona-based research company is looking for qualified individuals to participate in their upcoming rent survey.

This is a seasonal, part-time, contract position. Surveys are conducted three times a year (Jan/Feb, May/June and Sept/Oct), each lasting approx. 6 weeks.

Surveyors place phone calls to various apartment communities for such information as current rental rates. This is a work-from-home position, therefore applicants must have long-distance telephone service, high-speed Internet and a strong work ethic. (Outbound call experience is a plus.)

Surveyors must be able to commit to a minimum of 10 hours a week, during normal business hours. However, you may work more than 10 hours and have flexibility within that time frame (for instance, you may choose to work Monday, Tuesday and Thursdays only).

Interested applicants, please send a one-page resume to email jjohnson@pi-ei.com

Compensation is $9-11/hour, with potential for bonuses.