Remote, email-based Customer Service for

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Location: San Francisco, CADepartment: Weebly, Inc.
Type: ContractedMin. Experience: Entry Level
** You must have a good understanding of web technology and be familiar with building websites. Please don't apply unless you have these skills. **
We are looking for a qualified individual to telecommute / work remotely as a member of the customer service team.
Your primary responsibility would be to provide email-based replies to customer requests for help using the service.  Your writing style must be crisp, clear and professional.
This is a part time position, expected to require 20-25 hours of time per week.  The actual hours worked are flexible.
Compensation is $17 / hour.

  • Self motivated
  • Efficient
  • Have 1-2 years of prior experience providing written customer support
  • Posses excellent communication skills
  • Have a strong interest in technology / knowledge of the Internet industry
  • Knowledge of HTML & CSS (desired)
  • Own a reasonably powerful computer with large monitors (dual monitors recommended for efficiency)

We are a small, fun and agile team, and your opinions on new product & marketing ideas for Weebly will be valued by the whole team. Your work to ensure customer satisfaction will directly impact millions of people.

About Weebly:
Weebly is a simple, free and easy to use service that allows anyone to create their own website, blog, store or online presence in minutes. In October, over 30 million people visited a Weebly website, and we currently have over 5 million registered users and are growing rapidly.
Weebly launched in November 2006. Since then, we have been covered by:
  • Newsweek
  • Time (50 best websites of 2007)
  • The Wall Street Journal
  • The BBC
  • and more
Apply for position here


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